Shipping
Processing Time
- All products are made to order specifically for you.
- Processing typically takes 3-7 business days before your order is shipped.
Shipping Time
- Shipping times vary depending on your location and the shipping method selected.
- Once your order is shipped, you will receive a tracking number to follow your package.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
- Any applicable taxes or customs fees are the responsibility of the customer.
Order Tracking
- You can track your order using the tracking number provided after shipment.
- Please allow a few hours for the tracking information to update.
Lost or Damaged Items
- GlitchPulse is not responsible for delays caused by the shipping carrier.
- If your item is lost or arrives damaged, please contact us immediately at support@glitchpulse.com.
- We will work with you to resolve the issue and provide a replacement if necessary.
At our store, each product is made to order specifically for you.
Because of this, we do not accept returns for reasons such as choosing the wrong size, color, or design.
We kindly ask customers to double-check all order details before confirming their purchase.
Returns
Returns are only accepted in the following cases:
- The product is defective, damaged, or incorrectly printed.
- You received a different item than what you ordered.
If any of these situations occur, please contact us within 7 days of receiving your order and provide clear photos of the product and packaging.
Once verified, we will offer a replacement or a full refund.
Refunds
Refunds will be issued in the following cases:
- The item cannot be replaced due to production or shipping issues.
- The order is canceled before printing begins.
Refunds will be processed to the original payment method used at checkout. Please allow a few business days for the transaction to appear on your statement.
Non-Refundable Situations
We cannot offer refunds or accept returns for:
- Wrong size or color selection made by the customer.
- Change of mind after receiving the product.
- Slight color differences caused by screen display variations.
